Delegation

Officers and capacities

The people involved with the administration of a system are referred to as officers. An officer can have one or more of the following capacities:

• System owner
  • Create and edit organizations
  • Create and edit new officers
  • Assign officers to be system owner, organization owner, and administrator

• Organization owner (for one or more organizations)
  • Edit organization
  • Create and edit new officers
  • Assign officers to be organization owner and administrator

• Administrator (for one or more organizations)
  • Monitor events
  • Manage users, devices, roles, etc.
  • Manage Triggers and Commands
  • Manage hardware configuration

Administrator views

The administrator GUI is separated into three different views that mirror the capacities system owner, organization owner, and administrator. For a large installation, these may be used by different people. For a smaller installation, it is likely that the same person(s) will use all three views, but for different things.

System owner

This view is accessible to officers with the system owner capacity, and is available at:

https://access.telcred.com/sys

When creating a new organization, the system owner specifies:

• Default time zone. This can be changed for individual door controllers.
• Max PIN size. It is possible to use shorter PINs, but then the user has to end the pin input with ' # '.
• SmartIntego settings. These are explained here.

The system owner assigns officers to be organization owners and / or administrators.

The system owner can also appoint other officers to be system owners. This is done when creating or editing an officer. In the same screen it is also possible to assign the officer to be organization owner and / or administrator for one or more organizations:

It is possible to specify the email and phone number for the officer. The email is reequired for using the mobile app Telcred Home.

An officer can be temporarily blocked, in which case he or she will not be allowed to login.

Organization owner

This view is accessible to officers with the organization owner capacity, and is available at:

https://access.telcred.com/org

An organization owner can edit the organization name and default time zone, SmartIntego settings, and assign officers to be organization owners and / or administrators (for the current organization). Assigning officers can be done when updating the organization information OR when creating or editing officers:

Administrator

This is the normal administrator view, where an officer with the administrator capacity can add new users, assign access rights to users, etc. This view is available at:

https://access.telcred.com

Switching between organizations

One officer can be administrator or organization owner in several organizations. In this case, the officer can switch between organizations using the selector at the top of the screen: