Telcred Personal

Telcred Entry is an app that allows users to open doors from their smartphone. The app is available for both iOS and Android.

In order to use Telcred Entry to open doors, the user must have been configured with a device of type Mobile phone and a policy with credential Remote.

Installing and registering the app

When starting the app for the first time, after download and installation, it will ask for a registration code. This code is generated by the server application when a new device of type Mobile phone is created and its purpose is to link the app instance on the phone to the corresponding device in the administration system.

The code can be communicated to the user through email, SMS, or by just telling them over the phone. The code only needs to be entered the first time the user starts the app.

The registration code can only be used once and the device associated with it is a specific app instance. This means that if the user changes phone, it is necessary to create a new device on the server with a new code and repeat the process from start.

Using the app

After successful registration, the app will display a list of doors currently accessible to the user. In order for a door to show up here, it must be included in a policy with credential type Remote that the user has access to through either a role or an assignment.

To open a door, first select it from the list and then click Access.

It goes without saying that in order to open a door with Telcred Entry, its controller needs to be online (as opposed to cards which are stored locally on the controller and work even if the controller is temporarily offline).