Roles
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Roles connect users with privileges and triggers. Typically, they match a person's job description, e.g. cleaning staff, technical maintenance, etc.
To create a new role, Select Roles in the main menu and click Add new. Give the role a meaningful name, and then select the privileges (and potentially triggers) for this role, as well as the users, by selecting them in the lists to the right and moving them over to the left.