Commands: Difference between revisions

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== Overview ==
== Overview ==


A ''command'' is defined as a set of one or more predefined actions that can either be performed by an administrator or as a result of a predefined ''trigger'' event. Commands and triggers are found under the ''Configuration'' section in the main menu.
A ''command'' is one or more predefined actions that can either be performed by an administrator or as a result of a [[Triggers|trigger]] being activated.


Some use cases for commands include:
* Perform an action simultaneously on a set of doors, e.g. block all doors in a section of the building to achieve a "lockdown".
* Interact with an external system (e.g. arm or disarm an intrusion detection system or turn on the lights).
* Allow end users to perform an action normally only available to administrators (e.g. unlock a door or return it to schedule).


[[File:commands-triggers.png|Commands & triggers]]
=== Origin dependency for commands and relevance for triggers ===


With ''origin'' is meant a door or a controller that forms the context for executing a command. [[Triggers]] of the type 'Remote action from overview’ do not provide one, and may therefore only execute commands that are origin independent.


All other types of triggers provide an origin and may thus execute both origin independent and origin dependent commands.
Some use cases for commands and triggers include:
* Perform an action simultaneously on a number of doors, a door group, or a combination of both (e.g. block all doors in a section of the building to achieve a "lockdown").
* Interact with an external system (e.g. arm or disarm an intrusion detection system or turn on the lights)
* Allow end users to perform an action normally only available to administrators (e.g. unlock a door or return it to schedule)


== Origin independent commands ==
=== Commands ===


Origin independent commands always operate on the same door(s) / controller(s) / external target(s) regardless of how or from where the command is triggered. An example of an origin independent command could be to always unlock the same two doors.
==== Command targets ====


=== Perform: On doors ===
When creating a new command, you need to give it a name and define its target:
* ''Doors''. Performs an action on one or more doors. The actions available are the same that the administrator can perform from the [[Doors|door detail page]].
* ''External''. Will make an http request to an external system. It is possible to specify the URL, http method, and body.
* ''Output port''. Activate, deactivate, or pulse an output port.
* ''Controllers''. Target the output port(s) of one or more specific controllers.
* ''Compound''. Perform a series of commands of any type listed above. Furthermore, a compound command can also refer to other compound commands (they can be nested). One example usage of compound commands is to create a command which both affects doors and can interact with external systems, e.g. block all doors in one building, turn on a siren connected to an output port, and make an http request to an alarm center.


Choose the command to be executed and the door(s) to operate on.


The available commands are:
[[File:new-command.png|New command]]
* Grant access
* Override to blocked
* Override to double locked
* Override to locked
* Override to unlocked
* Release override


==== Performing commands from the administrator GUI ====


[[File:command-independent-doors.png|Independent command on doors]]
In most cases, it is possible to perform (or "run") the command straight from its detail page:




If ''All doors'' is selected the command will be performed on all of the doors in the [[Delegation|organization]].
[[File:perform-command.png|Perform command]]


=== Perform: On controllers ===


Choose the command to be executed and the controller(s) to operate on.
The exception to this rule is ouput port commands, which need to be started from a controller detail page (see below).


The available commands are the ones that have been defined for ''Origin port output'' (see the section on Origin dependent commands below).
==== Commands targeting output ports ====


Configuring commands that target the output port(s) on one or more controllers is a little complicated. First, it is necessary to configure the command(s) with target ''Output port''. It is necessary to specify which output port the command should act on and what the action should be (''activate'', ''deactivate'', or ''pulse'').


[[File:command-independent-controllers.png|Independent command on controllers]]


[[File:activate-output-port.png|Activate output port]]


If ''All controllers'' is selected the command will be performed on all of the controllers in the [[Delegation|organization]].


=== Perform: Externally ===
Note that not all controllers have all IO ports (e.g. Axis A1001 only has IO1 and IO2) so it is necessary to know which type of controller that will be used when specifying the output port of the command. It is also necessary to [[A1001_settings#IO_port_settings|configure the IO ports of the controller]].


Construct the API call to be performed by choosing the http method (GET/PUT/POST) and the body of the message.
Command(s) with target ''output port'' cannot be performed directly from the command detail page (as it has not been defined which controller(s) they should target). Instead, they can be performed from a controller detail page if the controller has a matching output port configured. The command button(s) will show up under the ''Actions'' section for the controller.




[[File:output-port-buttons.png|Output port buttons]]
[[File:command-independent-externally.png|Independent command externally]]


=== Perform: Independent sequence ===


A list of origin independent commands to be executed in a given order. Note that if one command fails, the sequence will be terminated.


Another way to perform an output port command is to specify it as the action of a command with target ''Controllers'' and then tie the command to a ''trigger'' (see further below). One example where this could be relevant is if the output port of a specific controller has been directly connected to e.g. an alarm panel and it should be possible to arm or disarm the alarm from any of a number of readers.


[[File:command-independent-sequence.png|Independent command sequence]]


== Origin dependent commands ==
[[File:controller-command.png|Controller command]]


For origin dependent commands, it matters ''from where'' the command is triggered. The door or controller on which the command operates is dependent on the ''origin'' of the trigger.


One example of an origin dependent command is to unlock a door by entering a special code on its associated reader.
Note: If no specific controllers are specified, the command will act on the output port of ALL the controllers in the system.


An origin is either a door or a controller. Given a door origin, a command that requires a controller, when executed, will be applied on the controller of the door. Given a controller origin, a command that requires a door, when executed, will be applied on each of the doors of the controller.
=== Triggers ===


==== Trigger types ====
=== Perform: Native door command ===


Door commands are "native", i.e. are already available in the system, so there is no need to define them before they can be invoked by a trigger or included in other commands.
Triggers are a way to start one or more commands. There are several trigger types:
* ''Reader anonymously''. The trigger is activated by entering a special code on an access control reader. No authentication required.
* ''Reader - PIN authentication''. The trigger is activated by entering a special code on an access control reader, followed by a personal PIN.
* ''Reader - card authentication''. The trigger is activated by entering a special code on an access control reader, followed by a card credential.
* ''Granted access''. The trigger is activated when access is granted through a reader, the [[Telcred Entry]] app, a ''[[Visits|visit]]'' URL, or REX (but not by an administrator or through the API).
* ''Remote by overview''. The trigger is available from the [[Telcred Entry]] app, without first selecting a specific door.
* ''Remote by door''. The trigger is available from the [[Telcred Entry]] app, after selecting a specific door. The door from which the trigger was activated will be considered in the command.
* ''IO port activity''. The trigger is activated when an input port on a door controller changes state.


The native door commands are:
==== Setting up a reader (door) trigger ====
* Grant access
* Override to blocked
* Override to double locked
* Override to locked
* Override to unlocked
* Release override


=== Perform: Origin port output ===
Reader triggers are activated by entering a special code on an access control reader. First, it is necessary to define which command(s) the trigger should start. A reader trigger can start any type of command(s), including both door actions and user defined commands.


Select the target output port and the action that should be performed.


Note that not all controllers have all IO ports (e.g. Axis A1001 only has IO1 and IO2) so it is necessary to know which type of controller that will be used when specifying the output port of the command. It is also necessary to [[A1001_settings#IO_port_settings|configure the IO ports of the controller]].
[[File:door-trigger.png|Door trigger]]


Native door actions are applied to the door of the reader where the trigger is activated and output port commands are applied to the controller of the reader where the trigger is activated. If it is desired to manipulate other doors or other controllers, it is necessary to first create commands with target ''Doors'' and/or ''Controllers''.

The next step is to define how to activate the trigger. Reader trigger activation codes always start with a * followed by one or more digits. It is recommended to use the same number of digits as for normal user PIN codes minus one, so that the total length of the activation code including the * matches the max PIN length.


The available actions are:
Reader trigger activation codes need to be unique over the doors in their scope. This means that two different triggers can have the same activation code, as long as the doors they are restricted to (see below) do not overlap. An example of where this can be useful is if a trigger is used to lock down the building where the trigger is used. In this example, users only have to remember one code, but only the doors of the building where the activation code is entered will be affected.
* Activate
* Deactivate
* Pulse


For Pulse, it is possible to set the pulse length in seconds.


[[file:trigger-activation.png|Trigger activation]]


[[File:command-dependent-port.png|Dependent command port output]]
For reader trigger types that require an authentication credential (PIN or card) it is necessary to specify which role(s) that should have access to the trigger. Note that in this context, the PIN is the user's PIN, which has nothing to do with the trigger activation code.


=== Perform: Sequence applied on origin ===


A list of commands of any type to be executed in a given order. The origin will be used for any origin dependent commands in the list.
Finally, it is possible to define restrictions on the trigger:
* When it can be entered (schedule)
* From which doors it can be entered (doors and/or door groups)




[[File:command-dependent-sequence.png|Dependent command sequence]]
[[file:trigger-restrictions.png|Trigger restrictions]]


==== Activating a reader trigger ====


Note that if one command fails, the sequence will be terminated.
All readers behave a bit differently, however the general process will look like this:


== Performing commands from the administrator GUI ==
===== No authentication credential required =====


=== Origin independent commands ===
# Enter the activation code (e.g. *111).
# Wait for a blinking "success indicator" (will blink for approx. two seconds). The success indicator indicates that the command completed successfully, and will look different on different readers. If the success indicator is not displayed, the command failed to complete all of its actions.


Origin independent commands can be performed from their detail page:
===== Authentication credential required =====


# Enter the activation code (e.g. *111).
# Wait for the reader to start blinking (can take a few seconds). This means that the reader has been temporarily blocked and is ready to receive the authentication credential (i.e. user PIN or card) without granting access.
# Wait for a blinking "success indicator" (will blink for approx two seconds). The success indicator indicates that the command completed successfully, and will look different on different readers. If the success indicator is not displayed, the command failed to complete all of its actions.


[[File:perform-command-independent.png|border|Perform independent command]]
==== Setting up an access granted trigger ====


=== Native door commands ===
For an access granted trigger it is not necessary to specify any activation. The trigger will activate on all user initiated access granted events (but not on access granted events initiated from the Telcred API).


Native door commands can be performed from a door detail page, where they are called ''Actions''.


[[file:access-granted-activation.png|Access granted trigger activation]]


[[File:perform-door-actions.png|border|Perform door actions]]


=== Origin port commands ===
As for other trigger types, it is possible to define restrictions on the trigger:


Origin port output commands can be performed from a controller detail page (if the controller has a matching output port configured).
* When it can be entered (schedule)
* From which doors it can be entered (doors and/or door groups)


[[File:perform-origin-port-commands.png|border|Perform origin port commands]]
==== Setting up a remote trigger ====


==== Setting up an IO port trigger ====
=== Sequence applied on origin ===


A sequence of commands of which at least one is origin dependent can be launched from either a door detail page or a controller detail page.
For an IO port trigger it is necessary to specify the input port and transition that should activate the trigger.




[[File:perform-sequence-on-origin.png|border|Perform sequence applied on origin commands]]
[[file:controller-trigger-activation.png|Controller trigger activation]]




Given a door origin, a command that requires a controller, when executed, will be applied on the controller of the door. Given a controller origin, a command that requires a door, when executed, will be applied on each of the doors of the controller.
Just as for commands targeting the output port(s) not all controllers have the same number of IO ports, so it is necessary to know which type of controller that will be used when specifying the input port for the trigger. It is also necessary to [[A1001_settings#IO_port_settings|configure the IO ports of the controller]].

Latest revision as of 16:41, 13 October 2021

Overview

A command is one or more predefined actions that can either be performed by an administrator or as a result of a trigger being activated.

Some use cases for commands include:

  • Perform an action simultaneously on a set of doors, e.g. block all doors in a section of the building to achieve a "lockdown".
  • Interact with an external system (e.g. arm or disarm an intrusion detection system or turn on the lights).
  • Allow end users to perform an action normally only available to administrators (e.g. unlock a door or return it to schedule).

Origin dependency for commands and relevance for triggers

With origin is meant a door or a controller that forms the context for executing a command. Triggers of the type 'Remote action from overview’ do not provide one, and may therefore only execute commands that are origin independent.

All other types of triggers provide an origin and may thus execute both origin independent and origin dependent commands.

Origin independent commands

Origin independent commands always operate on the same door(s) / controller(s) / external target(s) regardless of how or from where the command is triggered. An example of an origin independent command could be to always unlock the same two doors.

Perform: On doors

Choose the command to be executed and the door(s) to operate on.

The available commands are:

  • Grant access
  • Override to blocked
  • Override to double locked
  • Override to locked
  • Override to unlocked
  • Release override


Independent command on doors


If All doors is selected the command will be performed on all of the doors in the organization.

Perform: On controllers

Choose the command to be executed and the controller(s) to operate on.

The available commands are the ones that have been defined for Origin port output (see the section on Origin dependent commands below).


Independent command on controllers


If All controllers is selected the command will be performed on all of the controllers in the organization.

Perform: Externally

Construct the API call to be performed by choosing the http method (GET/PUT/POST) and the body of the message.


Independent command externally

Perform: Independent sequence

A list of origin independent commands to be executed in a given order. Note that if one command fails, the sequence will be terminated.


Independent command sequence

Origin dependent commands

For origin dependent commands, it matters from where the command is triggered. The door or controller on which the command operates is dependent on the origin of the trigger.

One example of an origin dependent command is to unlock a door by entering a special code on its associated reader.

An origin is either a door or a controller. Given a door origin, a command that requires a controller, when executed, will be applied on the controller of the door. Given a controller origin, a command that requires a door, when executed, will be applied on each of the doors of the controller.

Perform: Native door command

Door commands are "native", i.e. are already available in the system, so there is no need to define them before they can be invoked by a trigger or included in other commands.

The native door commands are:

  • Grant access
  • Override to blocked
  • Override to double locked
  • Override to locked
  • Override to unlocked
  • Release override

Perform: Origin port output

Select the target output port and the action that should be performed.

Note that not all controllers have all IO ports (e.g. Axis A1001 only has IO1 and IO2) so it is necessary to know which type of controller that will be used when specifying the output port of the command. It is also necessary to configure the IO ports of the controller.

The available actions are:

  • Activate
  • Deactivate
  • Pulse

For Pulse, it is possible to set the pulse length in seconds.


Dependent command port output

Perform: Sequence applied on origin

A list of commands of any type to be executed in a given order. The origin will be used for any origin dependent commands in the list.


Dependent command sequence


Note that if one command fails, the sequence will be terminated.

Performing commands from the administrator GUI

Origin independent commands

Origin independent commands can be performed from their detail page:


Perform independent command

Native door commands

Native door commands can be performed from a door detail page, where they are called Actions.


Perform door actions

Origin port commands

Origin port output commands can be performed from a controller detail page (if the controller has a matching output port configured).

Perform origin port commands

Sequence applied on origin

A sequence of commands of which at least one is origin dependent can be launched from either a door detail page or a controller detail page.


Perform sequence applied on origin commands


Given a door origin, a command that requires a controller, when executed, will be applied on the controller of the door. Given a controller origin, a command that requires a door, when executed, will be applied on each of the doors of the controller.