Doors

Settings

On the door detail page, the administrator can see and change settings relevant to the individual door. The settings are:

• Name. Should be something meaningful to the administrator (and the end users if they use mobile access through either Telcred Entry or Visits).
• Description. Optional
• Door groups. Optional. For more information on door groups, see this page.
• Access time. This is the time the lock stays unlocked after a credential has been accepted by the reader.
• Open too long alarm. After this time the alert Door left open will be generated and the reader will indicate an alarm.
• Pre-alarm. The number of seconds before Open too long time that the reader will warn the user to close the door.
• Unlock. The door will be unlocked according to a schedule (e.g. weekdays between 09.00 and 17.00). If the door has two locks, both will be unlocked.
• Unlock lock 2 only. Allows to unlock only the second lock according to a schedule (typically a night lock / motor lock).

Status

Three statuses are displayed in the right-hand column for a door:

• Controller status
• Lock state
• Door state

Possible values for Controller status are:

• Online
• Offline
• Incomplete configuration. This means that the controller is not fully configured yet and has never been online.
• Ready to connect. This means that the controller is fully configured and ready to be connected to the Telcred service.

Possible values for Lock state are:

• Unlocked
• Locked. The door is locked with one lock. If the door has two locks, lock 2 is unlocked.
• Double locked. The door has two locks and both are locked.
• Unknown. It is not possible to determine the lock state, e.g. because the controller has not been configured yet.

Possible values for Door state are:

• Open
• Closed
• Unknown

If the door has no door monitor, the door state will always be unknown. It could also be unknown due to the fact that the controller is currently offline.