Events - Revision history

Telcredstaff: /* Event methods */

2021-10-13T18:13:12Z

Event methods

← Older revision		Revision as of 18:13, 13 October 2021
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	* ''Officer''. An officer (administrator) initiated the event.		* ''Officer''. An officer (administrator) initiated the event.
	* ''URL''. A URL was used to initiate the event (URLs can created for a [[Visits\|visit]].		* ''URL''. A URL was used to initiate the event (URLs can created for a [[Visits\|visit]].
	* ''Command''. An event was carried out by a predefined [[~~commands and triggers~~\|command]].		* ''Command''. An event was carried out by a predefined [[Commands\|command]].
	* ''Trigger''. a predefined [[~~commands and triggers~~\|trigger]] started a command. Also displayed when a command ends.		* ''Trigger''. a predefined [[Triggers\|trigger]] started a command. Also displayed when a command ends.
	* ''API 1''. Only used in connection with the API request [https://v2accessmanageradmin.docs.apiary.io/#reference/requests/request-access-by-user-id/perform-request-access Request Access by User ID].		* ''API 1''. Only used in connection with the API request [https://v2accessmanageradmin.docs.apiary.io/#reference/requests/request-access-by-user-id/perform-request-access Request Access by User ID].
	* ''API 2''. Only used in connection with the API request [https://v2accessmanageradmin.docs.apiary.io/#reference/requests/request-access-by-user-id/perform-request-access Request Access by User ID].		* ''API 2''. Only used in connection with the API request [https://v2accessmanageradmin.docs.apiary.io/#reference/requests/request-access-by-user-id/perform-request-access Request Access by User ID].

Telcredstaff: /* Event methods */

2021-10-13T18:12:36Z

Event methods

← Older revision		Revision as of 18:12, 13 October 2021
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	* ''Card''. A card was presented to the reader.		* ''Card''. A card was presented to the reader.
	* ''PIN only''. A PIN was entered on the reader, without a card being presented first. Events based on ''PIN only'' credentials cannot always be attributed to an individual user. This is because there is no guarantee that the PIN is unique (several users could have the same PIN). If the user's PIN is indeed unique, the system will display the user's name in the event log. If not, no user will be displayed in the event log.		* ''PIN only''. A PIN was entered on the reader, without a card being presented first. Events based on ''PIN only'' credentials cannot always be attributed to an individual user. This is because there is no guarantee that the PIN is unique (several users could have the same PIN). If the user's PIN is indeed unique, the system will display the user's name in the event log. If not, no user will be displayed in the event log.
	* ''Remote''. Access was requested via the [[Telcred ~~Entry~~]] app.		* ''Remote''. Access was requested via the [[Telcred Personal]] app.
	* ''REX''. The Request to EXit button was used to get access.		* ''REX''. The Request to EXit button was used to get access.
	* ''Officer''. An officer (administrator) initiated the event.		* ''Officer''. An officer (administrator) initiated the event.

Telcredstaff: /* Actions */

2021-10-13T18:12:15Z

Actions

← Older revision		Revision as of 18:12, 13 October 2021
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	* ''Override to unlocked''. The door will be unlocked (regardless if it has one or two locks). It will remain in this state until the administrator generates another override event.		* ''Override to unlocked''. The door will be unlocked (regardless if it has one or two locks). It will remain in this state until the administrator generates another override event.
	* ''Return to schedule''. The door will return to being unlocked / locked / double locked as specified by its schedule(s). See further [[Doors]].		* ''Return to schedule''. The door will return to being unlocked / locked / double locked as specified by its schedule(s). See further [[Doors]].
	* ''Trigger''. A predefined [[~~commands and triggers~~\|trigger]] was activated.		* ''Trigger''. A predefined [[Triggers\|trigger]] was activated.
	* ''Command start''. A predefined [[~~commands and triggers~~\|command]] was started by a trigger.		* ''Command start''. A predefined [[Commands\|command]] was started by a trigger.
	* ''Command done''. A command completed successfully.		* ''Command done''. A command completed successfully.
	* ''Command failed''. A command completed, but not all included actions could be carried out successfully.		* ''Command failed''. A command completed, but not all included actions could be carried out successfully.

Telcredstaff: /* Actions */

2021-10-13T18:11:20Z

Actions

← Older revision		Revision as of 18:11, 13 October 2021
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	=== Actions ===		=== Actions ===

	Actions are initiated either by the administrator from the [[Doors\|door]] page, or by a predefined [[~~commands and triggers~~\|trigger]]. They are:		Actions are initiated either by the administrator from the [[Doors\|door]] page, or by a predefined [[Triggers\|trigger]]. They are:

	* ''Override to blocked''. The door is locked and access granted events are prevented. It will remain in this state until the administrator generates another override event or the door is returned to schedule.		* ''Override to blocked''. The door is locked and access granted events are prevented. It will remain in this state until the administrator generates another override event or the door is returned to schedule.

Telcredstaff: /* Access denied */

2021-10-13T18:10:50Z

Access denied

← Older revision		Revision as of 18:10, 13 October 2021
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	* ''Device error''. Access was requested but we couldn't read the device identity correctly (typically a card that was removed too quickly).		* ''Device error''. Access was requested but we couldn't read the device identity correctly (typically a card that was removed too quickly).
	* ''Unknown device''. The card identity is not known by the system.		* ''Unknown device''. The card identity is not known by the system.
	* ''Controller unreachable''. An administrator or a user with the [[Telcred ~~Entry~~]] app tried to remote open the door, but it was not possible to reach the controller.		* ''Controller unreachable''. An administrator or a user with the [[Telcred Personal]] app tried to remote open the door, but it was not possible to reach the controller.

	=== Alerts ===		=== Alerts ===

Telcredstaff: /* Overview */

2021-10-13T18:09:38Z

Overview

← Older revision		Revision as of 18:09, 13 October 2021
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	[[File:Events.png\|Events]]		[[File:Events.png\|border\|Events]]

Telcredstaff: /* Overview */

2021-04-20T11:26:44Z

Overview

← Older revision		Revision as of 11:26, 20 April 2021
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	* Method. What credential was used in an access event		* Method. What credential was used in an access event
	* Door		* Door
	* User/Officer		* User/Officer/Trigger
	* Device		* Device
	* Controller		* Controller

Telcredstaff: /* Events for offline wireless doors */

2020-06-30T09:12:27Z

Events for offline wireless doors

← Older revision		Revision as of 09:12, 30 June 2020
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	* ''API 2''. Only used in connection with the API request [https://v2accessmanageradmin.docs.apiary.io/#reference/requests/request-access-by-user-id/perform-request-access Request Access by User ID].		* ''API 2''. Only used in connection with the API request [https://v2accessmanageradmin.docs.apiary.io/#reference/requests/request-access-by-user-id/perform-request-access Request Access by User ID].

	== Events for offline wireless ~~doors~~ ==		== Events for offline wireless locks ==

	If wireless locks from [[SimonsVoss SmartIntego]] are connected to an Axis controller via a [[Hubs\|hub]], some events may be generated that do not correspond to what actually happened if the Axis controller is online while at the same time the wireless lock is offline. This special situation is further described [[Offline wireless locks\|here]].		If wireless locks from [[SimonsVoss SmartIntego]] are connected to an Axis controller via a [[Hubs\|hub]], some events may be generated that do not correspond to what actually happened if the Axis controller is online while at the same time the wireless lock is offline. This special situation is further described [[Offline wireless locks\|here]].

Telcredstaff: /* Events for offline wireless doors */

2020-06-30T09:12:04Z

Events for offline wireless doors

← Older revision		Revision as of 09:12, 30 June 2020
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	== Events for offline wireless doors ==		== Events for offline wireless doors ==

	If wireless locks from [[SimonsVoss SmartIntego]] are connected to an Axis controller via a [[Hubs\|hub]], some events may be generated that do not correspond to what actually happened if the Axis controller is online while at the same time the wireless lock is offline. This special situation is further described [[Offline wireless ~~doors~~\|here]].		If wireless locks from [[SimonsVoss SmartIntego]] are connected to an Axis controller via a [[Hubs\|hub]], some events may be generated that do not correspond to what actually happened if the Axis controller is online while at the same time the wireless lock is offline. This special situation is further described [[Offline wireless locks\|here]].

Telcredstaff: /* Events for offline wireless doors */

2020-06-30T09:11:11Z

Events for offline wireless doors

← Older revision		Revision as of 09:11, 30 June 2020
Line 97:		Line 97:
	== Events for offline wireless doors ==		== Events for offline wireless doors ==

	If wireless ~~doors~~ from [[SimonsVoss SmartIntego]] are connected to an Axis controller, some events may be generated that do not correspond to what actually happened if the Axis controller is online while at the same time the wireless lock is offline. This special situation is further described [[Offline wireless doors\|here]].		If wireless locks from [[SimonsVoss SmartIntego]] are connected to an Axis controller via a [[Hubs\|hub]], some events may be generated that do not correspond to what actually happened if the Axis controller is online while at the same time the wireless lock is offline. This special situation is further described [[Offline wireless doors\|here]].