support

Hello and welcome to the Telcred support page. Here you can find links to useful information. If you do not find what you are looking for, feel free to send us an email at [email protected].

Access Manager documentation

Our online documentation with an overview of the solution, as well as detailed information about all features.

API documentation

We provide three REST APIs for external integrations. It is absolutely possible to do some things via the web-based admin interface and other things via the APIs.

Admin API

The Admin API is used to do everyday tasks, such as managing users, credentials, doors, schedules, and access rights. For most integration projects, the Admin API should suffice. The documentation can be found here:

ADMIN API

Owner API

The Owner API is used to perform system and site management in Telcred Access Manager. Sites are only relevant if Telcred's functionality for delegation is used. For most integration projects, the Owner API will not be relevant. The documentation can be found here:

OWNER API

Shortcuts API

The Shortcuts API is used to manage 'Shortcuts'. A shortcut represents a communication path to a controller with a limited life time. A shortcut for a given controller is produced by an external agent to whom the controller is known. For most integration projects, the Shortcuts API will not be relevant. The documentation can be found here:

SHORTCUTS API

Webhooks documentation

A lightweight integration alternative to using the REST APIs. In Telcred Access Manager it is possible to define notifications for most types of events. Notifications can be sent as text message, e-mail, or http request (webhook). In the latter case, it is possible to use them to trigger actions in an external system. The webhooks documentation can be found here:

WEBHOOKS